Terms and Conditions
Last Updated: 28. May 2025

1. Introduction
   Welcome to Localplus! These Terms and Conditions govern your use of our services, provided by Localplus ApS, a company equivalent to an LLC in the United States, Limited Company (Ltd.) in the United Kingdom, and Corporation in Canada. Localplus ApS is registered in Denmark with its registered address at Aalborg 9000, Denmark. By purchasing our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not access our services.

2. Service Overview
   Localplus specializes in assisting businesses in improving their local online presence, managing their reputation, and optimizing their profiles on various digital platforms.

3. Acceptance of Terms
   By subscribing and paying for our services, you confirm that you have read, understood, and agree to these Terms and Conditions.

4. User Obligations & Responsibilities
   Clients must actively utilize the provided review solicitation system. The effectiveness of our service significantly depends on your consistent use of this system in conjunction with the optimizations and management performed by Localplus. Clients are expected to use our services ethically and responsibly.

4.1 Monthly Reports
Clients accept that we use Google API to track and present monthly data, including keyword rankings, business impressions, calls, map direction requests, and website clicks. This data is sourced directly from Google and is not manipulated by Localplus.

5. Intellectual Property
   All content on our website, including text, graphics, logos, and images, is the property of Localplus or its licensors, protected by international copyright laws.
   Any material specifically created for clients, such as posts, reports, and related content, becomes the client’s intellectual property and may be used freely by them.
   Localplus will never use or share client customer information or databases provided during service delivery. Client customer data remains strictly confidential.

5.1 Recordings and Screen Sharing
Localplus maintains audio and screen recordings of meetings and presentations for training and quality assurance purposes. A notetaker may also document calls and screen interactions. Clients may explicitly request not to record screens during presentations. Recordings and notes are retained for 50 days and may be utilized to address unjust behavior or in legal proceedings if necessary.

6. Payments, Cancellations, and Refunds
   Clients can cancel their subscription at any time via email or through the client portal. Services will cease immediately upon cancellation, and billing will discontinue at the end of the current billing cycle.
   Localplus will not retain any client credits if we are unable to access a client’s account or have not initiated services.

6.1 Platform Actions Disclaimer
Localplus is not responsible for actions taken by Yelp, Google, Facebook, or other platforms regarding client accounts. Issues such as account suspension, verification problems, duplicate listings, negative reviews, or similar issues that are beyond our direct control and are governed by platform policies are the sole responsibility of the platform provider.

7. Limitation of Liability and Disclaimer
   Localplus makes no warranties, expressed or implied, regarding the completeness, accuracy, reliability, or suitability of our services for any particular purpose. To the fullest extent permitted by applicable law, Localplus disclaims all implied warranties, including merchantability and fitness for a particular purpose.

8. Termination
   Localplus reserves the right to terminate client agreements immediately if misuse or abuse of our services is identified. Upon termination, clients may lose immediate access to all Localplus services.

9. Governing Law and Jurisdiction
   These Terms and Conditions are governed by Danish law. Any disputes will be subject to the exclusive jurisdiction of Danish courts.

10. Privacy Policy
    Refer to our Privacy Policy at localplus.co/privacy-policy for details on how we manage and protect client data.

11. Changes to Terms and Conditions
    Localplus may periodically update these Terms and Conditions. Significant changes will be communicated via email to all clients.

12. Text Messaging
    Localplus may send text messages to clients strictly for communication purposes, not marketing. Clients will be asked for consent beforehand and may opt out anytime by replying “STOP.”

13. Contact Information
    For questions regarding these Terms and Conditions, contact us at support@localplus.co.